Privacy
Privacy Policy
This privacy policy explains how From Zero To Hero Medical Academy handles information submitted through this website, including course enquiries, membership interest, newsletter forms, and support requests.
Information We Collect
What you may share with us
When you contact the academy or submit a form, we may collect your name, email address, phone number if provided, course interest, message details, and any information you choose to include in your enquiry.
We may also collect basic technical information such as browser type, device type, IP address, and page activity for security, analytics, spam prevention, and website improvement.
How We Use Information
Why the academy uses your details
Responding to enquiries
We use submitted details to answer questions about courses, ECG Library access, EPIC Conference, membership, certificates, and technical support.
Course and membership updates
If you request updates, we may contact you about relevant academy courses, learning resources, dates, events, and membership information.
Website improvement
We may use aggregated or technical data to improve website performance, security, usability, and the quality of the learning journey.
Platforms
Third-party services
Forms may be processed through the academy’s current WordPress form workflow, including Fluent Forms and email notification tools.
Email communication or newsletter workflows may use Brevo or similar approved email platforms where configured by the academy.
Course enrollment, payment, learner accounts, and course access may be managed securely through TrainerCentral or an approved event host.
Embedded media, analytics, spam protection, or performance tools may process limited technical data according to their own privacy terms.
Your Choices
Access, correction, and unsubscribe
You may request access to, correction of, or deletion of personal information you have submitted to the academy, subject to legal, administrative, security, or course-record requirements.
If you receive marketing or update emails, you can unsubscribe using the instructions in the email or contact the academy directly.
To request support with your data, contact crm@fromzerotohero.info.
Contact
Privacy questions
For privacy, data, or communication preferences, please contact the academy team.